Do you automatically get access to video history when signing up for Nest Aware?

[Kelkernparks]

I just signed up today (I’ve been meaning to). But I’m curious about something that happened this morning. Am I able to view that?

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Please let me know if you need further assistance. 

Best Regards, 

Brad.

[GarrettDS]

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

[Kelkernparks]

Hello,

No, I haven’t heard back. 

[Brad]

Hey there, @Kelkernparks

I am glad to hear that you are interested in subscribing to Nest Aware! If you have any of our Cameras or Doorbells, I would definitely suggest you get a Nest Aware subscription! I'd love to provide you with some helpful links explaining what it's all about.

Here is a great link on how Nest Aware works and how to subscribe, and here is a link on how to manage your subscription. 

Please let me know if you need further assistance.

Best Regards,

Kalla.

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue. If so, please let me know and I would love to look into this further for you!

Best Regards,

Brad.

[Eric_B]

Hey folks,
It looks like we haven't heard back from you for awhile. I'm going to go ahead and lock the thread due to inactivity. If you have any further questions or concerns, feel free to create a new thread.

Have a great day!
Eric