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Nest Aware

Blog Posts

Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by Community Member
  • 27821 Views
  • 186 replies
  • 45 kudos

Refund my money please

I have not ordered any any sescription I need help with my account regarding my money please

Worst customer service ever

So the price has gone up from 12.oo to 15.oo a month but you can pay 150.oo for a year. But no one at the customer service can help you because you have to cancel then start a new subscription. After your month ends. We'll my month started today and ...

DouglassM by Community Member
  • 145 Views
  • 2 replies
  • 0 kudos

Google migration error. Unexpected erro

Ok so I migrated my Nest account to Google. Paid a yearly subscription, I used to sign it with my yahoo email, that’s where everything is. Wasn’t a fan of Nest pushing my gmail account, however I now have an unexpected error when finishing my Nest mi...

Resolved! Subscription per Account, not per Home possible?

• ⁠Can we have a new Nest aware price model for different homes? (Only one subscription per Account instead of one Subscription per Home)I have 3 places and pay 3 x 5€ per month for the smart devices i have with just 1 Google Account.Can this be merg...

Resolved! Don’t have a QR code or the 8 digit number

I don’t have the QR code or the 8 digit numbers to reconnect my nest hub max to my google home app. Could someone please help me with this issue

Gtretadue by Community Member
  • 538 Views
  • 2 replies
  • 0 kudos

Drop Cam Pro Replacement

I have been a Nest Aware subscriber for 7 years. I have one Drop Cam Pro. That is the only devide I have. I never received any notification of the upcoming termination of support for this camera. I have read on this forum that cameras active 1 month ...

naomigayle by Community Member
  • 821 Views
  • 16 replies
  • 2 kudos

Can't get back videos history

I do I understand I have a nest aware account and it is totally not worth it I can't get any of my video history back from my friend got going in and deleting it so what do I need to camera for if he deletes the history and they can give it back to y...

I pay for Nest Aware but where is it now?

Unfortunately I am unable to find a phone number related to my Nest subscription. I have paid for it a year and I see it on my nest account, but it is nowhere on my google account. I see in payments they continue to take money each month this past ye...

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