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Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Nest cameras

I have three Nest cameras that work pretty well. At some point, my service went from recording 24/7/365 to occasional recording, but so far, it has been okay. I have had the cameras for several years, more than 5... I want to add a camera to my exist...

Claudia by Community Member
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NEST Aware GEN 1 GEN 2 migration issue

I was notified by Google of a huge pricing change if I did not migrate my NEST Aware before renewal. So I migrated several weeks before the renewal date. The process failed on the last webpage screen. I tried several times but same error. So I spent ...

Cancelling a Camera

I had 5 cameras at home and at some point, one of them fell and broke. Rather than buy a new one, I just cancelled the subscription, and went with 4 cameras. In December when it came time for renewal, Google charged me for 5 cameras. Since then multi...

DNB_CLE by Community Member
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google subscription

ireceived my credit card billing and i was charged on 1/14 google nest g.co/helppay $80.00 and on 1/15i was charged $180.00 for google nest .Is there any way can you tell me what are google nest g.help pay charges? Unbelievable without notifying char...

panch75 by Community Member
  • 425 Views
  • 1 replies
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