For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.
About 2 weeks ago the Home/Away assist feature stopped working & no
longer recognizes when I’m home or away. I’ve tried all the
troubleshooting options that I have found & nothing is helping.
If I open the nest app on my iPhone I see all my history. But on my iPad
it stops logging events between 8pm and 7am every day. I’ve compared
settings and they all seem the same. Anybody know this issue?
I noticed that my recording history didn't load properly for the last
couple of weeks and months. I noticed today that this was because my
nest aware subscription that I pay for annually was somehow unlinked
from my nest account. I basically paid for...
I already cancelled my Nest Aware Google subscription for 3 Nest
cameras. But I can see from the Nest Aware app that there is one camera
that is still showing as Active. It happened for the last 3 years that I
got double charged (one every March and ...
I've been trying to cancel Nest Aware subscription since 2024 September
since I have moved to new address, but I'm not able to do so.Now the one
year is up and I was just charged $80 for new year worth of
subscription.Help page is worthless and i can...
This message has an appeared for a few years now when accessing
subscription details. Nest Aware Plus video history is working and
continues to be charged annually, but subscription / billing support
only available by X or Facebook. I can’t get acces...
I have three case numbers hours of phone help calls and over 50 emails
back and forth and no one at Google Nest Senior Technical Support has
fixed my account. I was charged twice the agreed rate because I did not
migrate to the new GEN 2 price plan, ...
I’m getting charged the eight dollars a month but when I try to cancel
it through my phone, it says I don’t have a subscription. Cannot get a
hold of anybody no phone number and all your robots. Just hang up the
phone on me. It’s been at least 18 mon...
