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Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Resolved! Nest Aware price increase

For my Nest Doorbell I used the Nest subscription which was C$60 annually. It was on auto-renew for many years, but it didn't auto-renew last year. Once I notice I wanted to reinstate the plan, but while existing customers stay on this plan, I now ha...

Tim25 by • Community Member
  • 3217 Views
  • 3 replies
  • 4 kudos

Tilgang til Google Nest Aware

Hei. Prøver å abonnere på Neste Aware men får ikke tilgang til å gjøre dette. Får bare feilmelding 404 og at jeg ikke har tilgang til siden. Hva gjør jeg galt?

Subscribe issues

I cancelled my service last year and I’m paying ADT for service and I got charged $185 or so and i wasn’t suppose to be charged. I opted out last year after I was charged

Svety877 by • Community Member
  • 478 Views
  • 5 replies
  • 0 kudos

Resolved! How do i resubscribe to nest aware plus

I cancelled my subscription a few days ago not knowing if I was able to afford the $200 for the renewal. So today which is my renewal date I have been able to come up with the full amount an now I'm unable to resubscribe my nest aware plus I tried on...

Unauthorized charge

My Nest device hasn’t worked for over a year and I cancelled the service I just got an unauthorized charge to my credit card $80, please refund that amount.

AB3003 by • Community Member
  • 328 Views
  • 1 replies
  • 0 kudos

Resolved! 2 homes on 1 Aware subscription?

I have 4 cameras in my main home and Aware subscription for 30 day event storage. I have a floodlight cam in another location (home). How can I add this device to my existing Aware subscription? The other home wants me to buy another subscription.

eewee by • Community Member
  • 1259 Views
  • 3 replies
  • 0 kudos

Migrating account after divorce

This is an issue about a Nest thermostat. It only gave me the option of Nest Aware. I got divorced and kept the house with the Nest thermostat but my ex has the account linked to his email. He won’t transfer the account or help me in any way. How can...

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