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Expired subscription

Jd9300
Community Member

How do I renew a subscription there's no phone number or any way to contact anyone

1 Recommended Answer

MplsCustomer
Bronze
Bronze

@Jd9300 

Are you able to access your subscription on the Subscription Management page?

https://store.google.com/subscriptions

Google Nest does not have a support phone number.  To contact Support:

1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Select your device from the dropdown, click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.

View Recommended Answer in original post

1 REPLY 1

MplsCustomer
Bronze
Bronze

@Jd9300 

Are you able to access your subscription on the Subscription Management page?

https://store.google.com/subscriptions

Google Nest does not have a support phone number.  To contact Support:

1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Select your device from the dropdown, click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.