01-07-2023 07:30 AM
I am trying to update payment method and google will not accept
Answered! Go to the Recommended Answer.
01-19-2023 03:10 AM
Hi Janthadeus
Barclaycard have confirmed and my Barclaycard app says the same that you took a payment of £100 from my credit card on the 6th January so Im not sure why you are contacting me!
Please confirm that the matter is now settled.
Lindsey
01-14-2023 04:52 PM
Hi Lindsey1,
I’m sorry to hear that and for the delayed response here. Let’s sort this out — a few questions: what’s the error message you received? What type of Nest Aware subscription do you have? What type of payment method are you using (debit or credit card)? Also, what device are you using to update your payment method?
Looking forward to your response.
Thanks,
JT
01-17-2023 05:07 PM
Hey there,
I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
Regards,
JT
01-18-2023 07:57 PM
Hi there,
Just checking in to make sure that you saw my response. Please let me know if you have any other questions or concerns as I will be locking this in 24 hours.
Best,
JT
01-19-2023 03:10 AM
Hi Janthadeus
Barclaycard have confirmed and my Barclaycard app says the same that you took a payment of £100 from my credit card on the 6th January so Im not sure why you are contacting me!
Please confirm that the matter is now settled.
Lindsey
01-23-2023 06:44 PM
Hello Lindsey1,
Got it. Thanks for the update. I’d love to check your payment history, however, we can only walk you through to check your order history for your account security.
Here’s how:
Let me know how it goes.
Thanks,
JT
01-26-2023 07:28 PM
Hey there,
How's it going? Do you still need our help?
I appreciate the help, JT.
Thanks,
Archie
01-28-2023 02:51 PM
Hi there,
Just checking in to make sure that you saw my response. I'll be locking this thread if I won't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.
Best,
JT