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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Nest aware subscription l

Subscription cancelled due to outdated credit card. I finally got it renewed, and paid. I am still unable to see recordings, familiar faces, etc. if I can’t get this resolved, I need to cancel subscription and will demand a refund of the annual fee o...

Smclaunch by • Community Member
  • 1992 Views
  • 4 replies
  • 1 kudos

Nest Aware Plus

Hi I have Nest Aware plus for my Nest outdoor wired camera. However, I do not get 24/7 recordings, just event history? When I use the Home app, it says I need to register a comparable device. Any thoughts?

SG9 by • Community Member
  • 2128 Views
  • 9 replies
  • 0 kudos

Nest Aware subscription

I purchased this to be able to see who comes and goes and to see what’s going on my street . My video history does not work, and or does not record most of the time. so I am not sure what the purpose is to pay for something that is not 100% functiona...

SusanaV by • Community Member
  • 1293 Views
  • 4 replies
  • 1 kudos

Video history not working

I purchased this to be able to see who comes and goes at my back door. My video history does not work so I am not sure what the purpose is? I have had it for a few months now and it never works. Very frustrating

Scahill by • Community Member
  • 1160 Views
  • 4 replies
  • 0 kudos

Nest camera nest app not in app

Hello everyone. I have a nest cam in my front yard for about a month. I just purchased a new one for my backyard. I am trying to add it to my nest app it just won’t work. It’s in my Google home app, I thought when choosing my home it would automatica...

Bbss9 by • Community Member
  • 982 Views
  • 4 replies
  • 0 kudos

Nest Phone Number

I have had a nest system for about 2 years with a phone number associated with it. I am changing my cell service - do I still need a dedicated phone number for the best aware?

DougF by • Community Member
  • 1063 Views
  • 4 replies
  • 0 kudos
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