05-02-2022 02:57 PM
I was finally forced to migrate my Nest account to Google Home because I bought a new camera, and immediately it cancelled my existing Nest Aware subscription. I have two homes, the new camera was for the second home, and I signed up for a Nest Aware subscription in that home. However, I cannot find any way to sign up for another Nest Aware subscription in the original home, using the Google Home app. After years of prompting me to migrate my Nest account to Google, and insisting on users having multiple nest aware subscriptions if they have more than one home, you would think Google would have a pathway making it easy to sign up for these redundant subscriptions. How can I sign up for Nest aware in both homes, please?
05-10-2022 08:45 AM
Hi there,
I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue?
Best Regards,
Brad.
05-19-2022 03:15 PM
Hello @TonyS1,
Just wanted to check in here to see if you were able to see Brad's response? Do you still need help? Let us know when you can.
Thanks,
James
05-23-2022 09:14 AM
Hi there,
Just checking in to see if you still need assistance with this issue. We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance.
Best regards,
Brad
05-25-2022 10:54 AM
Hey Folks.
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.