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Nest Aware

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Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Nest aware rebate

Due to my outdoor battery cameras not being viewable at night because of a Google software update, I’m am requesting a rebate on my nest aware subscription cost for October and going forward until google resolves the problem they created. If not I’ll...

Bigraz87 by • Community Member
  • 781 Views
  • 3 replies
  • 0 kudos

Resolved! Renew subscription

I want to renew my nest aware subscription 

DCherry51 by • Community Member
  • 957 Views
  • 1 replies
  • 0 kudos

Songs repeating

The same song repeats on my Google nest. If I ask for a artist I get 4 songs on repeat its super annoying thinking of unsubscribing its a joke.

Nest Secure expiration

Have been advised that Nest Secure will cease to work in April 2024, and have now spent at a minimum FOUR days trying to get Google to honor the free "ADT self Install package" or the "$200 gift certificate". It has been impossible, going around and ...

Reconnect to cellular backup

For the last month my Nest system has not been connected to cellular backup. A couple of weeks ago I spent over an hour on the phone with tech support and have been so frustrated and out of patience I couldn't face the subject. Bottom line, support i...

Saluki08 by • Community Member
  • 398 Views
  • 0 replies
  • 0 kudos

Google Subscription Nest Aware

2 years later and still no change - when having multiple homes and access cameras thru a single Google Home app am forced to purchase a subscription for each location. Bad enough at $60 now $80, come on Google stop ripping us off. When is this going ...

ASTXNYER by • Community Member
  • 1760 Views
  • 6 replies
  • 0 kudos

Nest Aware prorated refund sent to expired card

I have the 1st Gen cameras and Nest Aware gets automatically renewed every year. I decided to cancel my subscription and received an email that I would be credited a prorated amount but the card on file was expired. I already updated my payment metho...

RachelleB by • Community Member
  • 803 Views
  • 3 replies
  • 0 kudos

NEST/GOOGLE migration / aware

So, I have been a nest cam user for years. Very happy with the app and cameras and my nest aware subscription. Had to use a gmail account for nest a few yrs ago I guess migration? Purchased a set of new google nest cameras today. Couldn't add them to...

dt9447 by • Community Member
  • 489 Views
  • 1 replies
  • 0 kudos
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