I don't recognize a $50 charge on a credit card

[tazmanim2020]

Every January I pay my annual subscription and I have 2 nest aware charges, but they are on another credit card.  Recently, I was billed $50 from Nest and that credit card is not in my subscriptions and I do not know what this charge is? I am putting it in dispute because there isn't a phone # that I can call about this, I keep going in circles trying to get support with the link that was provided for billing issues.

[David_K]

Here is how to contact the Google Nest support team directly.

1. Go to Contact Us - Google Nest Help
2. Select "Nest Aware", type a brief description of the issue, then click "Next".
3. Click "Other", then click "Next step" until you see the contact options.
4. Choose to get a call or call or chat with the team as available in your country.

[EdmondB]

Hello tazmanim2020,

I'd like to jump in here and check if you've tried David_K's response. Let us know if you need more help by replying to this thread.

Thanks,
Edmond

[EdmondB]

Hi there,

I just wanted to follow up and see if you still need any help. Let me know if you have any additional questions from here.

Regards,
Edmond

[EdmondB]

Hi there, 

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Regards,
Edmond