I have a nest hub max and can't playback footage with 30 days

[JayMiah]

I have a nest hub max and can't playback footage with 30 days

[Cathal_S]

Hi JayMiah,

Which Nest Aware subscription do you currently have?

[Jake]

Hey JayMiah,

I wanted to check in and see if you managed to see Cathal_S post? Please let me know if you have any questions from here. I would be happy to assist, and ensure you are good to go.

Best regards,
Jake

[Jake]

Hey JayMiah,

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,

Jake

[JayMiah]

£5 monthly

[JayMiah]

Could you please help me download some footage before it gets deleted. Thanks

[Cathal_S]

Sure, have a look at the Google Nest help center link below for instructions and let us know if you need anything further.

https://support.google.com/googlenest/answer/9207572 

[JayMiah]

Hi. 

I don't seem to have the download button on my  menu options, also playback isn't working

[JayMiah]

Hi

I followed the link and steps, the download options isn't visible. Please could you look into this for me, thanks

[Cathal_S]

Hi again,

This is a community forum and I am just another user, I don't work for Google.

Please try using the Nest app on an Android device, you then find the event you want to save and create a clip.