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Nest Aware

Blog Posts

Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Nest Aware Paid for but not working

I've been paying for nest aware for over a year but have had several issues. #1 After moving from my home I bought a wireless Google Camera. When I attempt to add it to my home in the nest application it fails every time. #2 the subscription that I'm...

awksm by Community Member
  • 1659 Views
  • 3 replies
  • 0 kudos

Can’t download a video

I cannot download a video. I do not have a download option or save to device option. I’ve followed all the instructions I can find on this site and gotten nowhere. Please help!

Admc29 by Community Member
  • 663 Views
  • 3 replies
  • 1 kudos

Offline fire alarm

My nest fire says offline when it's connected how can I fix it 

Srb1323 by Community Member
  • 637 Views
  • 2 replies
  • 0 kudos

Trunk off camera

How can I turn off camera automatically when I am at home ? Thanks 

Cocolea by Community Member
  • 622 Views
  • 3 replies
  • 0 kudos

Nest aware does nothing

Signed up for nest aware but it doesn’t work. A little help, google?

Gregglburt by Community Member
  • 1430 Views
  • 10 replies
  • 0 kudos

Cancel dropcam subscription

Trying to cancel my nest subscription but can’t find a phone number or email address to contact anyone. Help center goes around in circles and doesn’t resolve anything. Probably done on purpose to keep customers as long as possible. I need a phone nu...

cwest by Community Member
  • 909 Views
  • 3 replies
  • 1 kudos

Retrieve Nest Cam History before Signing up for Nest Subscription

To Whom This May Concern,I activated my Google Nest Cam account through my Google Home App on June 3rd. Then, on June 31st, I was unable to view my nest cam history. Even though I can access WHEN the recorded-events had happened, I am unable to view ...

July 31 - Screenshot of Nest Cam when it stopped recording.jpg June 3rd - Screenshot of Nest Cam of when Activated.jpg
hannlee97 by Community Member
  • 1445 Views
  • 3 replies
  • 0 kudos

Nest App for Nest Drop came (Gen 1)

hi, Are nest app stop supporting Nest Cam? I connected a Nest Cam on my existing Nest ware app but it is now allowing me to subscribe 24/7 video history.Please advise.Thank you,

Maslam by Community Member
  • 1383 Views
  • 7 replies
  • 0 kudos
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