Nest Aware Paid for it in June not activated on Nest

[Riobos]

Charged for Nest Aware in June 2022. Not activated on my Nest App or Google Hime on my iPhone 12

[janthadeus]

Hi Riobos,

I'm sorry to know that your Nest Aware subscription wasn't activated. I know how you feel about this. Let's get this sorted — a few questions:

1. Was there an email confirmation for your Nest Aware order details?
2. How many home structures do you have in your account?
3. What types of Nest cameras do you have?

Looking forward for your response.

Thanks,

JT

[janthadeus]

Hi Riobos,

Just checking in to see if you still need help with this. We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance.

Best regards,
JT

[aatienza]

Hey Riobos,

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. Feel free to submit another post, and provide as many details as possible so that others can lend a hand.

I appreciate the help, JT.
 

Thanks,

Archie