Nest Aware applied to incorrect account

[Denishg]

H, we just subscribed to Nest Aware (October 2nd 2021) and then discovered that we had chosen the wrong account, could you issue a refund so that we can then set up the Nest Aware on the account that we had intended to use, Thank you!

[Ashepherdson]

Hi there,

This is a community forum, your best bet is to contact support directly so that they can resolve this for you.  

https://support.google.com/googlenest/gethelp?hl=en

[Brad]

Hey folks.

Just checking in to see if you still need assistance with this issue. If so, please let me know and I would love to look into this further for you!

Best Regards,

Brad.

P.S Thanks for your help. Ashpherdson!

[Brad]

Hey Folks.

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.