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Nest Aware cancelation

Nattles
Community Member

Can you please cancel and refund the $150 charge made to my credit card on 4.19.25. I cancelled this thru the home app last year yet I am still being charged for this. 

1 REPLY 1

David_K
Diamond Product Expert
Diamond Product Expert

Hi @Nattles 


To protect your privacy, we're not able to help with account and billing issues in the community. Here is how to contact the Google Nest support team directly.

  1. Go to Contact Us - Google Nest Help
  2. Select an appropriate product or category, type a brief description of the issue, then click Next.
  3. Click Other, then click Next step.
  4. In the Resources section, click Next step.
  5. Choose to get a phone call, call or chat with the team, depending on availability in your country.