Nest Aware not showing for both locations

[Puckeater]

I converted from DropCam to Google Nest Aware. Shortly after that I split my cameras up by there two locations.  Now all of the cameras at one location have the NEST Aware and all of the cameras at the other location are asking me to join nest aware again.  How do I get the cameras from the second location all back into nest aware, like they were before I re-grouped them?

[MplsCustomer]

@Puckeater 

If by "locations" you mean "homes" or "structures" in the Google Nest app and Google Home app, then you should know that "One Nest Aware subscription will cover all of your cameras in a single home/structure. If you have multiple homes, you will need to have multiple home/structure with a separate Nest Aware subscription for each home."

See this thread: https://www.googlenestcommunity.com/t5/Nest-Aware/Nest-Aware-Plus-and-multiple-homes/m-p/5819

This does not seem to be documented on the Google Nest Help website.

[Puckeater]

Thank you for the reply. I will say they sort of "glossed over" that detail when we converted to nest aware. The fact is, they were really all working fine until I separated it into (2) homes. I should have just let it be. I'll just put them all back under the first home, Separating them into (2) homes is really only a "sorting" convenience on screen, nothing more. 

[janthadeus]

Hi folks,

Thanks for your help here, MplsCustomer.

Puckeater, sounds like a plan! Let me know if you have other questions and concerns. We're here to help.

Thanks,

JT

[janthadeus]

Hi Puckeater,

It's me again. I want to make sure you're all good — how did the steps go?

Cheers,

JT

[janthadeus]

Hi there,

It's me again. Just wanted to jump in here to make sure that you saw my response. Please let me know if you have any other questions or concerns as I will be locking this in 24 hours.

Best,

JT