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Nest Camera

Daveedgar
Community Member

Why do my 3 outdoor Nest suck so much? They turn off all night/day and I pay an annual fee for this poor quality product. Friends of mine have equal quality WYZE cameras with no fees and they run 24/7…. I’m pretty close to throwing these cameras out and starting over with another brand.

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@Daveedgar 

Are you using the "Home/Away" feature that can turn off cameras when you're home?

https://support.google.com/googlenest/answer/9261489?hl=en

https://support.google.com/googlenest/answer/9229962?hl=en

Do you have the newer battery cameras, which are in "Idle" mode when running on battery power, can be slow to wake up to detect an event, and can only record detected events?

EmersonB
Community Specialist
Community Specialist

Hi Daveedgar,

 

Thanks for posting here in the community and don't give up on it yet. Let's see our options here to help you out. To confirm, do you have the wired or battery type of Nest camera? How long do you have your Nest cameras? When did the issue happen?

 

Keep us posted.

 

I appreciate the help, MplsCustomer.

 

Best,
Emerson

EmersonB
Community Specialist
Community Specialist

Hello Daveedgar,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Regards,
Emerson

janthadeus
Community Specialist
Community Specialist

Hey folks,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks for the help, MplsCustomer and Emerson.

Best,

JT