Nest aware Alerts and notifications

[Lolomuck91630]

Hi, hope you are getting a good christmas time 😉

I'm using NEst cam and nest aware for around 2 years now and i was thinking that Nest will upgrade their detection system.

when cam are switching on the infrared ( days/night ) it sends me an alert really often.

I really do not understand that this is not solved, I have around 7 NEST cams ( all models ) and it happens on the old grey nest can ( with the magnet )

do you think there is a tuning to do ?

thanks 

Laurent

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Best Regards, 

Brad.

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 

Best regards,

Brad

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.