Nest aware randomly cancelled

[Featofclay]

My nest aware subscription got cancelled after 3 years of no problems ? I did not action this ??? What’s going on

[MplsCustomer]

@Featofclay 

You could try checking here to see what subscriptions Google Nest says it has listed for you:

https://store.google.com/subscriptions?hl=en-US

You could also go to this Google Nest Help page and click on the "Contact us" link under "Nest Aware Premier Care" for what Google Nest says is "24/7 access to Nest Aware Experts on the Nest Customer Care team".

https://support.google.com/googlenest/answer/9233159?hl=en

For your sake, I hope that they really do have "24/7 access to Nest Aware Experts".

[janthadeus]

Hi folks,

I appreciate the help here, MplsCustomer and Brad.

We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you happen to have the same concern feel free to reach us out here or start a new thread.

Thanks,
JT

[Brad]

Hey there,

Here is a great link on how Nest Aware works and how to subscribe, and here is a link on how to manage your subscription. 

Best Regards,

Brad

[Brad]

Hi there,

Just checking in to see how the conversation is going, as there's been a lapse in activity on this thread.

Best regards,
Brad