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Nest Aware

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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by • Community Member
  • 29618 Views
  • 186 replies
  • 46 kudos

Resolved! Nest Aware subscription went to wrong profile

I have profiles at two active properties, and one inactive property (or profile). My subscription expired because I failed to update my card expiration date after the first notice. On the second notice (which was a lapse) I went to update the card, a...

ferganzo by • Community Member
  • 881 Views
  • 4 replies
  • 0 kudos

cannot delete old credit cards

Yesterday, I received an email stating "you're subscription payment didn't go through". I think this is because the credit card on file under "Billing Info" in store.nest.com expired. But there is no option to view the credit card details. So I added...

FJ-C by • Community Member
  • 1984 Views
  • 10 replies
  • 1 kudos

Renewing Nest Aware issue

I have been trying to renew my Nest Aware subscription. I already had a payment method saved, which worked last year. It's giving me an error message regarding my payment method. After calling they finally said they would have to send me an email so ...

aaoops by • Community Member
  • 370 Views
  • 3 replies
  • 0 kudos

Nest camera

Nest camera is offline.Can’t get nest camera to go online?

Franker by • Community Member
  • 278 Views
  • 3 replies
  • 0 kudos

Nest Aware? ...awares me about AN HOUR later!

There's an issue with severe notification delays on the Nest Hello Doorbell (see the NUMEROUS other posts on here).The issue is not 'our end', it's a Google problem.And hey, I just bought a shiny new Google Pixel 6 Pro phone ...AND it still happens.B...

Osamo111 by • Community Member
  • 344 Views
  • 2 replies
  • 0 kudos

migration from nest to google deleted videos need it back

I just migrated from Nest to Google and they deleted my Nest history!!! If I gave permission to do so, it was buried in multiple paragraphs of agreements and this is a big problem. I need access to the videos I saved on my Nest account.

Resolved! Google Drive or Nest Aware

I subscribe to 100GB GOOGLE DRIVE storage, can I use this for my Nest doorbell instead of having to subscribe to Nest Aware?

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