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Nest cam (wired) not streaming to remote screens

KaranBhat
Community Member

I got the new nest cam wired camera and also have next safe plus subscription but when I try to stream the video to my tv it says not supported 

6 REPLIES 6

IDragn
Community Member

yup, they released a product that lacks basic functionality of previous versions.

Brad
Community Specialist
Community Specialist

Hey folks,

 

Thank you for your feedback on this issue, I fully understand the frustrations of not having your new Nest Cams in the Nest App. I can imagine having to use two different apps at the moment is quite daunting, and could lead to frustration. 

 

However, the new Nest cameras and doorbell are exclusive to the Home app because we wanted to create an integrated experience with your speakers and displays. A Nest Aware subscription applies to all of your cameras, speakers, and displays in the same home structure. Thank you for your continued patience, and support. I am more than happy to assist you further with this inquiry if you wish. Please let me know.

 

Best Regards,

Kalla.

IDragn
Community Member

the fact that we can't stream to a computer or Chromecast is ridiculous.  the 2 app thing is annoying but understandable (to me).

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue. If so, please let me know and I would love to look into this further for you!

 

Best Regards,

Brad.

IDragn
Community Member

I do need assistance, how do I watch my camera on my computer?

Brad
Community Specialist
Community Specialist

@IDragn

 

I am afraid you do not have the option to do so if you have the 2021 Cams. They are only available in the Google Home App, and there isn't an option yet to view it on the computer. I cannot provide you with any further information on that I am afraid because I do not have any. I am going to go ahead and lock this thread as nothing more can be done at this time.

 

Best Regards,

Brad.