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No alerts or video on my 2 cameras

Community Member

Not receiving notifications or video from my 2 cameras


Community Member

Mine will record events fine and I can watch them back or view the live feed, but no notifications to my phone.

@Toma3 does yours record events? (check in the app)
On my recorded events the thumbnail doesn't show, but I can watch the video fine

Community Specialist
Community Specialist

Hey Garden001,


Thanks for visiting the Community. 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

We hope you were able to get the help you need but if you're still having trouble, you might want to check out this link for additional information.

If the issue persists, feel free to submit another post, and provide as many details as possible so that others can lend a hand. Hope this helps!