Retrieve history

[mattp]

Hello,

Is there any way to retrieve footage from longer ago than our account normally allows?

[David_K]

No unfortunately not. 

[SteveT1]

Hi everyone,

Appreciate the help @David_K. Whether your camera can record and save video with Event History or 24/7 History, and for how many days it saves video to the cloud, depends on your Nest Aware subscription. 

You can check this article on What you get with a Nest Aware subscription to learn more.

Regards,

Steve

[SteveT1]

Hi folks,

It's me again, I wanted to check back in to see if you have other questions and concerns. Feel free to let me know.

Thanks,
Steve

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 

Best regards,

Brad