03-18-2025 04:02 PM
When I try to sign up, I get all the way through selecting a plan and then it redirects back to the "learn more" page. Please fix this. I've tried from iPad, iPhone, and chrome browser on MacOS. This is really annoying and I'm losing history.
03-20-2025 08:17 AM
I have same issue. On the Subscriptions page after clicking Upgrade link the web page just loops. Same with the Subscriptions "Get Started" link. Click it , just loops.
03-21-2025 12:30 PM
Hi there,
Thank you for posting in the community. I understand that you can't get a Nest Aware subscription through Google store. I apologize for any inconvenience caused . I'm happy to help you!
To resolve this inconvenience, we recommend that you do the following troubleshooting:
For further assistance, please go directly with Google store Contact Us - Google Store Help
If you have any further questions, please don’t hesitate to reply to this post. I'll be happy to assist you further!
Best regards,
Rusell.
03-25-2025 08:36 AM
Thanks but the incognito / new window failed with the same problem. Will try calling in when I get to it.
Here's a novel suggestion -- fix the broken java script. Google: this should have been fixed within 10 minutes of me reporting it--you are losing revenue.
03-25-2025 11:07 AM
Hi Amsnext,
Thank you for your update. I appreciate that you've done the troubleshooting that i provided with you. To resolve this inconvenience as soon as possible, i recommend you to contact Google store using this link: Contact Us - Google Store Help
If you have any further questions, please don’t hesitate to reply to this post. I'll be happy to assist you further!
Best regards,
Rusell.