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Video History

christinaptrsn
Community Member

I have had nest for over a year and have paid the extra money a month to keep my history and I had no idea my card exp at the end of Oct and now I cant access anything from prior months and I need to for court???

1 REPLY 1

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

 

Please let me know if you need further assistance. 

Best Regards, 

Brad.