05-19-2023 11:44 AM
05-19-2023 05:21 PM
You have to have the 6-character Setup Code printed on the camera or doorbell. We started writing down our Setup Codes just so we wouldn't have to climb a ladder and dismount our cameras.
07-01-2023 10:09 AM - edited 07-01-2023 10:26 AM
Hi folks,
@peaches, thanks for reaching out, and I'm sorry for the late reply. I just want to check if you managed to see the response above. Please let us know if you still have questions or concerns, as we'll be willing to assist you further.
I appreciate your help, @MplsCustomer.
Best,
Zoe
07-04-2023 12:55 PM
Hi peaches,
I want to check and see if you are still in need of any help. Please let me know, as I would be happy to assist and answer any questions you may have.
Thanks,
Zoe
07-05-2023 01:45 PM
Hi there,
We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you run into any more issues in the future, please feel free to create a new thread.
Regards,
Zoe
07-06-2023 03:33 AM
One camera alerts me the other two does not. That is my problem now.
07-06-2023 03:43 PM
Hey everyone,
@Karensnair, we appreciate you posting here in the Community. To confirm, how are you receiving your alerts? Is it through email notification, push notification or visitors announcements with your smart speaker? We would appreciate it if you could share more information so that we can check our options here to help you.
@peaches, just to make sure that everything is covered here, let us know if you still have concerns or queries.
Thanks for answering, MplsCustomer and Zoe.
Best,
Emerson
07-11-2023 08:49 AM
Hi there,
I just wanted to follow up to see if you still need our help. Please let us know, as we would be happy to answer any questions you may have.
Thanks,
Juni
07-12-2023 02:05 PM
Hello there,
Just checking in to make sure that you saw our responses. I'll be locking this thread if we don't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.
Best,
Juni
05-19-2023 11:41 AM
need 6 digit code. Please
05-21-2023 03:52 AM
We’re going to need some more information from you to be able to help you. Please can you explain the issue further? What 6 digit code are you referring to?
07-01-2023 10:11 AM