need help paid bill cameras no service

[BoscoHatcher1]

Money came out of my checking account 120.00 for service but I have NO SERVICE I have called and sent messages I cannot get any help to straighten this out. Please help me!!!! I have two email address one is # the other is # I got the message on my yahoo email the account was paid. Please call me or help me PLEASE! 434-444-7870 

[MplsCustomer]

@BoscoHatcher1 

It sounds like you may have enrolled in a Nest Aware subscription on the wrong Google Account.  You could try using the "Contact us" option under "Nest Aware Premier Care" on the page below to "Get 24/7 access to Nest Aware Experts on the Nest Customer Care team. They’re available to answer questions, help you access features, and manage your subscription."

https://support.google.com/googlenest/answer/9233159?hl=en

[janthadeus]

Hi folks,

Checking in — were you able to speak to our support team as shared by MplsCustomer? If so, how did it go? Let me know if you need more help.

I appreciate the help, MplsCustomer.
 

Thanks,

JT

[janthadeus]

Hey BoscoHatcher1,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
 

Regards,

JT

[janthadeus]

Hi there,

Just checking in to make sure that you saw my response. I'll be locking this thread if I won't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Best,

JT