I'm sorry to know that you got charged for $120 that you don't recognize. Let's check this out — a few questions: may I know the description of the charge? When was the date of the charge? Do you remember signing up for the new Nest Aware plus plan for 60 days of event recording and 10 days of 24/7 video recording?
It's me again, just checking in to see if you still need help with this. We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance.
It's me again, just wanted to jump in here to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
