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nest aware subscription

rob772
Community Member

my nest aware subscription isn't showing.

Lost access to my old Gmail account when transferring from pixel 3 to new pixel 6 pro. Created a new Gmail account, all was well until my google home glitched so I had to reset up all my devices (Wired Doorbell, nest IQ indoor camera, 2 Nest Protects, Nest Cam Battery, Hue Lights). my nest aware subscription is attached to the old email address but same home address. how do i get the subscription transferred to the new active Google email?

2 REPLIES 2

Cathal_S
Gold Product Expert
Gold Product Expert

Hi rob772,

You would need to contact a Google representative for anything account related.

Support:

https://support.google.com/googlenest/gethelp 

 

Regards,
Cathal

Ryan_G
Community Specialist
Community Specialist

Hey folks,

 

Thanks for visiting the Google Nest Community. 

 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

Check out this link for more information about Nest Aware subscription.

 

If you have additional questions, feel free to submit another post, and provide as many details as possible so that others can lend a hand. 

Thanks for your help, Cathal_S.

Hope this helps!

 

Kind regards,

Ryan