Can't pair Nest protect error P006 (3.10)

[cricard13]

Hello,

I am trying to reach out to a broader audience since the support chat feedback was to buy a new Nest Protect which was disappointing .
I have 6 nest protect in the house where one decided to not connect anymore.
I have tried:
- unpairing/repairing
- resetting settings

- making sure my router is using only 2.4GHz wifi band.

- used a phone as access point.

I ended up only getting error P006 (3.10) or P006 (0.80) errors.

Can I get any decent help to get this Nest Protect back online please?

[cricard13]

In case someone hit this as well,
I am using a TP-Link AX3000 and found that the Access control was causing this issues. This was preventing the nest protect to connect to the network.

In Security --> Access control 
Disable Access control to allow Nest Protect to connect.

[luciaaa]

Hi, @cricard13!

Thank you for reaching out to the community. I'm truly sorry you were receiving the P006 error during the setup process. I understand that connecting your smoke alarms is essential to the security of your home. I appreciate the update, and this information is very helpful for other users who experience the same inconvenience.

I'd really appreciate it if you could tell me if the problem still persists. I'll be happy to provide you further assistance.

Feel free to reply if you have any questions.

Best regards,

Ana