06-30-2023 02:28 PM
07-02-2023 09:20 AM
Having the exact same problem here, except started with beeping for new batteries. Won’t recognise new batteries so have plugged it in and getting the same messages 😞
07-11-2023 06:22 PM
Hey folks,
I'm sorry to hear about your experience on your Nest Protect (battery). We'd be happy to take a look into this for you. Please fill out this form with all the needed information. Let me know once you’re done.
Thanks,
Edmond
07-12-2023 11:41 AM
Done!
07-13-2023 06:01 AM
Hi there,
We got your form — thanks for filling it out. Our team will reach out to you via email anytime soon.
@Rwjones, we haven’t received your form. Kindly fill it out so we can continue with the next step.
Regards,
Alex
07-13-2023 02:14 PM
Hey Rwjones,
We got your form — thanks for filling it out. Our team will reach out to you via email to further assist you. Also, please be advised that this thread will be locked after 24 hours.
Thanks for the help, Alex and Edmond.
Cheers,
Lance