08-15-2023 08:47 AM
Hi,
Does anyone know where I can get a ceiling mount for a 2nd Gen. Nest protect? I contacted Google directly and was told they can’t sell me one since it’s out of warranty - makes no sense, but it’s Google.
Thanks
08-18-2023 08:40 PM
Hello Steve19,
Thanks for reaching out here in the Community. I understand that you need a ceiling mount for your Nest Protect. We'd be happy to take a look into this for you. Please fill out this form with all the needed information. Let me know once you’re done.
Regards,
Emerson
08-19-2023 01:42 PM
Thanks Emerson. I just filled out the form.
08-20-2023 04:38 PM
Hi there,
I received your form. I'll hand it over to our team. Please keep an eye on your inbox or messages as they will get in touch with you soon. If you have any questions or concerns, please let us know.
I appreciate the help, Emerson.
Best,
Jenelyn
08-24-2023 06:07 PM
Thanks for the help, Jenelyn. It’s been a few days and I’ve not heard anything. Just checking in to keep this alive. I still need the ceiling mount. Thanks!
08-24-2023 11:00 PM
Hi everyone,
@Steve19, I've seen that you have been assisted via email. I'll consider this post as complete and let's continue working on that channel so we can assist you further. Feel free to start a new topic anytime you need assistance with your Nest devices and the Community would gladly lend a hand.
Thanks for answering, Jenelyn.
Regards,
Emerson