Chirping Smoke alarm and now low battery notification

[PhilipR]

I believe I have a defective unit.

It has been 4 weeks since the chirping stopped. At that time, I put in new Rayovac UltraPro Alkaline Batteries, even though I had new batteries in the unit form the original install. Now the unit is saying, “the batteries in this unit needs to be replaced immediately”.

Being in business, I understand sometimes defective units make it into the market place. I believe Google should replace this unit.

Please advise.

Thank you,

[JillG]

Hi @PhilipR 

Support will likely tell you to use the required Energizer Ultimate Lithium AA (L91) batteries.  If you are still experiencing the trouble with the Protect you should contact support directly for the best way forward with your smoke detector: Contact Us - Google Nest Help

Jill

[PhilipR]

I stated that incorrectly. I had replaced the with Duracell.

[EdwardT]

Hi folks,

@JillG, thanks for the help!

@PhilipR, Like what JillG mentioned, Both battery and wired Protect require Energizer Ultimate Lithium AA (L91) batteries. Let us know if you're still experiencing the issue once you installed the recommended batteries to your Nest Protect. You can also click on this link to learn more about this.

Thanks,

Edward

[EdwardT]

Hi PhilipR,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

Thanks,

Edward

[EdwardT]

Hi PhilipR

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward