Just been on the phone to Google support who have been unable to pair my protect gen 2 with the first protect gen 2.
Got cut off at the end of the support hours and now I have a hole in my ceiling without any smoke alarms working.
What I'm saying is, if this place burns down and I'm still inside then I would have to say it was the negligence of Google that was my enevernitable demise.
@R4nger thanks for reaching out and letting us know about your concern. To know more about this, I'd like to ask some questions: How far are they from each other? How far are they from your WIfi router? During set up, both of them should have a pulsing blue light. If not, just press them one time.
Looking forward to your response.
I appreciate the help, eveluna.
I wanted to follow up and see if you are still in need of any help. We would appreciate it if you could share with us the information I'm asking above. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.