I purchased a house with nest protect and thermostat. The thermostat has connected but when I try to connect and add the protect I get to the stage with the blue light and I get an error on the app when it try’s to connect to the wifi. The error code is p004. The wifi is working for everything else in the house. Any ideas???
If that doesn't help, I'd recommend removing the thermostat from the app, and setting up Nest Protect first. Once setup, add the thermostat back to the app.
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks for chiming in, Archie.