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Got a new Android phone, but none of my Nest Protects show up on my Nest app on the new phone

Community Member

I have eight Nest Protect devices and they were all on the Nest App on my old Android Smartphone. I bought a new Android Smartphone and I loaded the Nest App on my new phone and logged into my Nest account, but none of my devices show up.  How can I get my protect devices to show up on my new phone without going to each device and re-registering it (which is a pain because some of them I can't reach without a ladder)?

Anyone else have a solution to this problem?