I lost the parts to my nest protect

[Thomasbaran]

I have the nest protect device itself and the backplate, but i lost all the parts required to hard ware it.

Can I pay to have the parts shipped to me?

[Lance_L]

Hey Thomasbaran,

Thanks for reaching out to the Community. I’d be happy to help you with this.

I need additional information from you that would be best shared privately. I’m sharing a link to a form for you to fill out so we can look into this further. This form is only meant for you to use, so let me know once you’re done.

All the best,

Lance

[Thomasbaran]

Hello Lance!

Done!

[Lance_L]

Hello Thomasbaran,

We got your form — thanks for filling it out. Our team will reach out to you via email to further assist you.

Cheers!

Lance