Hello @Fiamba02
Thanks for reaching out to our Nest Community about this notification in your Nest Protect. I apologize for all the inconvenience. I'm happy to help you with that.
Let me start with a couple of questions for you to determine the situation with your Nest Protect.
- Could you tell me what kind of batteries you are actually using on your Nest Protect?
- Have you tried to perform a Reset Nest Protect and erase all settings?
- Have you the possibility to share with me the software version for your device? To listen to the software version, you need to press the center button and hold until the protector tells you the software version.
Feel free to share with me these details to continue with your case. Im here to find a solution for you.
Best regards,
Douglas.
