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Lost ceiling plate for nest protect 2

Zaphod-one
Community Member

I have lost the mounting bracket for my nest smoke detector. How do I get another one. Nest Protect version 2

5 REPLIES 5

Zaphod-one
Community Member

Hello - I lost my ceiling bracket for the Nest smoke and CO2 alarm. Is there a way I can just order those pieces?

Mine got broken in a move and I also need a new one! Its so hard to get any info on how to do so, and if anyone actually had support follow up. Mine is wired model 06c if anyone from support sees this!

Jake
Community Specialist
Community Specialist

Hey Zaphod-one,

 

Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Zaphod-one
Community Member

Hi Jake,

I have been on your chat system and I am very happy to say you guys have sent me a new plate and now the Protect is on the ceiling doing its job. Thanks to all…
Regards Steve

Jake
Community Specialist
Community Specialist

Hey Zaphod-one,

 

Glad to hear you were able to get the new plate, and everything is good to go. With that being the case, I am going to lock the thread at this time. Please feel free to create a new post if you run into any questions from here.

 

Best regards,

Jake