11-02-2021 09:13 AM
I am mounting the battery powered version of Nest Protect Gen 2 and the mounting plate does not line up with the screw holes I have.
I believe the wired version has a mounting bracket that would work. How can I get a new mounting bracket?
12-29-2021 11:28 AM
Hey zain,
Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
01-03-2022 11:41 AM
Hey zain,
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
Best regards,
Jake
01-03-2022 04:00 PM
I ended up getting a wired one as I got no reply. It's a product defect that should be fixed.
01-04-2022 11:05 AM
Hey zain,
I am sorry to hear about the trouble. Glad you were able to resolve the issue though. With that being the case, I am going to lock the thread at this time. If you run into any questions from here, please feel free to create a new post.
Best regards,
Jake