02-17-2024 12:13 PM
Help! My contractor demo’d my ceiling that my Nest Protect was on and threw my backplate and screws away 😞
I would like to rehang my Protect and would like to use a genuine Google Nest replacement part.
I can’t find a place to purchase a replacement Protect backplate.
thanks!
Answered! Go to the Recommended Answer.
02-19-2024 05:04 PM
Hi there Mouser4kat,
Chiming in — I received your form and created a case for you. I'll hand it over to our team. Please keep an eye on your inbox or messages as they will get in touch with you soon.
I appreciate your input, Mark.
Cheers,
Jenelyn
02-17-2024 12:18 PM
Hello Mouser4kat,
Thanks for reaching out to the Google Nest Community Forum! I'd be happy to check on your request.
Could you please fill out this form with the needed information? A member of our support team will be in touch via email to help
Let me know once you're done.
Best regards,
Mark
02-19-2024 05:04 PM
Hi there Mouser4kat,
Chiming in — I received your form and created a case for you. I'll hand it over to our team. Please keep an eye on your inbox or messages as they will get in touch with you soon.
I appreciate your input, Mark.
Cheers,
Jenelyn
02-20-2024 04:00 AM
Thank you!
02-20-2024 05:58 AM
Hello again,
You're most welcome! Don't forget to check your spam/junk folder for updates. Also, for any future questions and concerns, feel free to start a new thread.
Warm regards,
Mark