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Nest Protect Backplate needed

BROY34
Community Member

Our backplate was lost in our home renovation. I cannot find a resource online to get another one. Can anyone help?

7 REPLIES 7

boaconrp
Community Member

I need one too!

Zaphod-one
Community Member

I need one also

Navareen
Community Member

I need one as well.

johnej1
Community Member

Same. I need 8 of them.

sdafgdasgafdg
Community Member

Same, chat support just acted like I asked for the universe in requesting one.

Navareen
Community Member

I called up their support number, asked for two and they said they would send them to me, not even charge me for them.  They ended up sending me two completely new nest protects for free.  

How long ago did you purchase your Nest Protects?  They told me I was out of warranty and couldn't be helped.