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Nest Protect P016 or P018

Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original Poster: Keith Gillam 

 have had these four Nest Protects for 2 years without issue. I changed my SSID and tried changing the wifi through the app which was fail. So after doing research and reading multiple posts that its easier just to wipe them and add as new, I started that. Now I can't add them getting "We've run into a problem setting up Nest Protect P016 or P018" Ive tried with IOS and Android apps. I have google Wifi and done all the restart router, restart phone, restart protect blah blah. Has anyone setup a Nest Protect successfully recently? I have Nest thermostats that were added to the new SSID just fine.