cancel
Showing results for 
Search instead for 
Did you mean: 

Nest Protect - intermittent green light

MelEagan
Community Member

One of my nest protects has the green light intermittently glowing. The app says everything is OK. Not sure what’s up

3 REPLIES 3

Ebedia
Community Specialist
Community Specialist

Hi MelEagan,

 

I know how confusing this is. Let's check our options to sort this out. To confirm, are you able to reach the actual Nest Protect? If so, please follow these steps:

 

  • Press the Nest button once.
  • When it says “Press to test”, press and hold the button until you hear, “Checking the network”. The light should rotate green briefly and then stop.
  • Wait another minute or 2 and then check the power status in the app.

 

Looking forward to your response.

 

Thanks,
Emerson

Ebedia
Community Specialist
Community Specialist

Hey MelEagan,

 

I just wanted to follow up and see if the steps above work? Let us know if you have more questions in mind.

 

Regards,
Emerson

Jake
Community Specialist
Community Specialist

Hey MelEagan,


I wanted to check in, and let you know that I will be locking the thread in 24 hours.

 

Best regards,

Jake