Country not Supported

[Hallithorvalds]

Why is my country not supported in the app when I setup the Protect smoke and CO detector. I am not even able to skip choosing country.

[Hallithorvalds]

My country is Iceland

[JillG]

Hi @Hallithorvalds 

Unfortunately, the Nest Protect isn't sold nor supported for use in Iceland yet.

Devices / services country availability - Google Store Help 

Hope they will someday but for now you may run into issues with set up like this.

Jill

[Hallithorvalds]

Thanks @JillG, actually Nest Protect is sold in Iceland. Even though I bougt mine on Amazon.de. To go through the setup, I used address in Denmark and it seems to be working. But I don't understand why some countries are not supported.

[EmersonB]

Hi folks,

@JillG thanks for the information.

@Hallithorvalds I'm glad that it's working now after you use your address in Denmark. As of the moment, Nest Protect is not officially released in Iceland.

Let me know if you still have questions.

Regards,
Emerson

[EmersonB]

Hi Hallithorvalds,

How's it going? I'm dropping by to ensure that everything is covered here. Let us know if you have more questions in mind.

Thanks,
Emerson

[Jake]

Hey there,

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake