Nest Protect not appearing in Google Home

[Chucky44]

Hi,

I am on public preview and running the latest Google Home version on iOS and I haven't seen my nest protects appear in Google Home yet.  Are other people also having the same issue?

[EN74]

Yes, I have the same issue. If I look at the activity page, I do see the devices as icons under devices filter.

[luciaaa]

Hi there!

Thank you for reaching out to the community. I’m truly sorry the Nest Protects are not showing in the Google Home app Public Preview. I’m happy to help you! 

The Nest Protects might not be appearing because your Nest account hasn't been migrated to Google yet. Before attempting the migration, please ensure:

• You are logged in with the same account in the Nest app as in the Google Home app.
• If you have already verified both applications are using the same account, attempt to migrate to Google; you’ll find instructions in this article: FAQs about accounts for the Nest app.

If the option to migrate to Google is not appearing and the Nest Protects still don't appear in the Google Home app Public Preview, please follow these steps:

• Remove the Nest Protect from the Nest app. Visit this helpful article for instructions on removing a device from the Nest app.
• Reset to default setting the Nest Protects by following these steps.
• Add the Nest Protects back to the Nest app. Refer to this article for instructions: Set up Nest Protect with the app.

Please let me know how it goes. 

Best regards, 

Ana

[EN74]

Hi Ana,

I already tried the mentioned options before. Today the devices emerged in Google Home. So my issues are resolved.

Thx

[Chucky44]

Mine also got migrated automatically today to Google Home.  I didn't perform the steps mentioned because I knew that wasn't going to work anyways.

[luciaaa]

Hi there!

Thank you for the update. I'm glad to hear the Nest account migration was successful and that the Nest Protects are appearing in the Google Home app Public Preview.

Don't hesitate to reply if you have any questions.

Best regards, 
Ana