My Nest Yale lock is says it jammed but it moves freely when I use the manual knob. I can hear it trying to open or close the deadbolt but it does not move and says it’s jammed. What is causing this problem as it is not jammed and or obstructed and clearly moves freely with manual knob.
Sorry for my late response. Thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be. I just wanted to make sure that your issue is addressed.
Please let me know if you need further assistance.