09-12-2024 12:53 PM
I have a Nest thermostat and the latest Nest app on my Iphone. All works as expected. I would like to add a Nest Protect I just purchased. I open the Nest app and see my house. That is, I see a green circle labeled "Home" with weather conditions displayed below. Below that is a black circle showing the current thermostat setting.
The Next Protect install video shows a Plus sign with "Add" below. I don't have that.
Also, I don't manually sign in to the app. I merely open the app and see the thermostat setting.
09-12-2024 12:59 PM
The add product should be under the settings cog, about halfway down.
09-12-2024 01:04 PM
OK, I see now. If you have existing Nest devices, you don't add them on the main screen.
09-12-2024 02:22 PM
That's right, and you can add the new products from the settings page. Glad it worked !