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Nest app has no "+" (add device) icon

jb507
Community Member

I have a Nest thermostat and the latest Nest app on my Iphone. All works as expected. I would like to add a Nest Protect I just purchased. I open the Nest app and see my house. That is, I see a green circle labeled "Home" with weather conditions displayed below.  Below that is  a black circle showing the current thermostat setting. 

The Next Protect install video shows a Plus sign with "Add" below.  I don't have that. 

Also, I don't manually sign in to the app. I merely open the app and see the thermostat setting.

 

 

3 REPLIES 3

Ashepherdson
Platinum Product Expert
Platinum Product Expert

The add product should be under the settings cog, about halfway down. 

jb507
Community Member

OK, I see now.  If you have existing Nest devices, you don't add them on the main screen.

Ashepherdson
Platinum Product Expert
Platinum Product Expert

That's right, and you can add the new products from the settings page.  Glad it worked !