Nest procect

[Abdulqader22]

why is my nest protect beeped onced then stop working even tho there is new lithium batteries and I just got it a few months ago

[GPlaycard]

Sounds like a product failure. Contact Nest for Warrenty redeem.

[luciaaa]

Hi, @Abdulqader22,

Thank you for posting in the community. I apologize that your Nest Protect is beeping unexpectedly. I'm happy to help.
 

• Is your Nest Protect battery-powered or wired?
• Do you see any lights on the Nest Protect when it beeps?
• When did you first notice the beeping?
• When were the batteries last replaced?

In the meantime, please perform a safety checkup on your Nest Protect and let me know the results.

Feel free to ask any questions.

Best regards,

Ana. 

[Abdulqader22]

The nest procect is battery powered 

there was no lights when it’s beeping 

I first noticed the beeping at 4:30 AM in the morning 

I changed the batteries a few days ago and it’s still beeping 

and it won’t let me run a safety check up because it’s not working 

[luciaaa]

Hi, @Abdulqader22,

Thank you so much for your quick response. I appreciate all the efforts. I’m truly sorry that after following all the troubleshooting steps, the Nest Protect is not responding. 

To receive further assistance for your device, please fill out this form with all the necessary information. Once you've completed the form, let me know.

Keep me posted,

Best regards,

Ana.

[Abdulqader22]

I filled it out

[luciaaa]

Hi, @Abdulqader22,
 

We've received your form and appreciate the details you provided. Please keep an eye on your email, as someone from my team will contact you shortly to help. If you have any questions or concerns in the future, feel free to reply to this post.

Regards,

Ana

[Abdulqader22]

[Filter: keyword] Abdulqader22's post body matched "safety", board "Protect".

Post Subject: Re: Nest procect

Post Body:

The nest procect is battery powered 

I first noticed the beeping at 4:30 AM in the morning 

I changed the batteries a few days ago and it’s still beeping 

and it won’t let me run a safety check up because it’s not working 

Body text "safety" matched filter pattern "safety".

Post by User[id=295092,login=Abdulqader22] has message uid 634853.

Link to post: Re: Nest procect

[Abdulqader22]

[Filter: keyword] Abdulqader22's post body matched "safety", board "Protect".

Post Subject: Re: Nest procect

Post Body:

The nest procect is battery powered 

there was no lights when it’s beeping 

I first noticed the beeping at 4:30 AM in the morning 

I changed the batteries a few days ago and it’s still beeping 

and it won’t let me run a safety check up because it’s not working 

Body text "safety" matched filter pattern "safety".

Post by User[id=295092,login=Abdulqader22] has message uid 634853.

Link to post: Re: Nest procect