Nest protect sounding when there is no smoke

[ianohara77]

I currently have 4 nest products in the house (2 protects , doorbell and thermostat) and they had been working perfectly for the last 3 years. The protect in the kitchen alarmed last week because of some smoke but since then it has been unable to reset. There is a constant red ring and alarm even though the smoke has been cleared. I have tried hard reset but its still in alarm. Is there any way to fix this ?

[RXShorty]

Hi @ianohara77

Did you try cleaning your Nest Protect?

Check THIS link to see how to clean your devices.

[janthadeus]

Hey folks,

Awesome, glad to hear! As we got our resolution here, I'm going to mark this thread as resolved. I'll be locking this thread if we won't hear back from you again in 24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Thanks for the help here, RXShorty.

Best,

JT

[ianohara77]

This worked perfectly, thanks for the help.